September 30, 2013

Metro-North Update

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Commuters who plan on traveling into New York this week should be prepared for significant delays and consider making alternate plans as Metro-North and Con Edison make repairs to the electrical outage on the New Haven Line.

Although temporary transformers were installed this weekend that will allow electric trains to operate from New Haven straight through to New York beginning this morning, there will continue to be a very reduced schedule compared to a normal peak period. Trains are expected to run at only 50% of peak capacity on the New Haven Line and there is significant overcrowding occurring.

If at all possible, commuters are urged to consider working from home or shifting their time of travel to off-peak periods. If you have to drive, consider carpooling. The Waterbury Branch will still operate today with substitute buses.

In addition to the train service, regional park-rides are being established for access to Harlem Line trains, which will have added cars to handle the crowds. Combined with additional park-rides, the overall plan will deliver about 65% of normal peak capacity.

New Haven Line tickets will continue to be honored on the Harlem Line.

For more information on the limited service available and the progress of restoration efforts, click here: http://mta.info/supplemental/mnr/mnr_weather_info.html

To submit a comment, question or complaint about Metro-North service on the New Haven Line, call 877 690-5114 or click here: http://mta-nyc.custhelp.com/app/ask

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