Access Health CT Call Center Experiencing High Call Volume

The Access Health CT (AHCT) call center announced they are experiencing high call volumes. People who are uninsured and need to enroll in health insurance before the New, Special Enrollment Period deadline must call.
However, people calling for other reasons like enrolling because they recently lost health insurance due to job loss, they need to verify information or have questions about the IRS 1095 tax forms, please visit AccessHealthCT.com for faster service.
Access Health CT also reminds customers to update their income as they, or members of their household, may be able to:
- Increase the financial help they qualify for or become eligible for increased cost sharing reductions to help pay for out-of-pocket expenses like deductibles, co-pays and co-insurance amounts.
- Change to a different insurance plan in a different metal tier, that may allow them to qualify for cost sharing reductions that help pay for out-of-pocket expenses like deductibles, co-pays and co-insurance amounts.
- Become eligible for Medicaid or the Children’s Health Insurance Program (CHIP)/HUSKY Health.

Note: Be sure to report all changes to household income and size to Access health CT within 30 days.
Details about the New Special Enrollment Period:

About Access Health CT
Access Health CT (AHCT), Connecticut’s official health insurance marketplace established in 2011, supports health reform efforts at the state and national level. AHCT provides Connecticut residents with resources for better health, and an enhanced and more coordinated healthcare experience, which results in healthier people, healthier communities and a healthier Connecticut. AHCT’s mission is to increase the number of insured residents in Connecticut, promote health, lower costs, and eliminate health disparities. Connecticut residents and small business owners can compare and enroll in healthcare coverage and apply for tax credits for individuals through AHCT. AHCT (or the Marketplace) also partners with the Dept. of Social Services for eligibility and enrollment with state Medicaid Insurance and Children’s Health Insurance Programs. For more information, please visit www.AccessHealthCT.com, like us on Facebook at www.facebook.com/AccessHealthCT and follow us on Twitter @AccessHealthCT.