October 14, 2016

Rep. O’Dea, Sen. Boucher announce AAA to serve non-members through year’s end

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State Representative Tom O’Dea and State Senator Toni Boucher (R-26), ranking members on the legislature’s Transportation Committee are announcing that AAA Northeast has agreed to continue its contract with the State of Connecticut through the end of the year to provide driver’s licensing services to non-members at their offices throughout the state.

The decision follows a meeting held Oct. 11 in the Legislative Office Building between the chairs and ranking members of the Transportation Committee, officials from the Department of Motor Vehicles (DMV) and representatives from the Governor’s Office.

“It is understandable that AAA are seeking relief in the interest of properly serving their membership, and we are looking to achieve a resolution that works for everyone,” said Rep. O’Dea. “I am pleased that all parties were able to sit down to discuss the situation. I am very appreciative of the AAA Northeast willingness to continue serving non-members for the remainder of the year.”

Sen. Boucher said, “Communication is key. Predictability is key. Connecticut motorists have endured a lot of frustration and DMV-related headaches over the past few years. Rep. O’Dea and I will continue to press for frequent and open lines of communication between all parties. The public – all Connecticut taxpayers – should expect top-notch service, and that should be everyone’s goal.”

While there is no present resolution to the question of AAA Northeast renewing a contract with the state when the current one expires at the end of the year, discussions are ongoing.

AAA Northeast announced last week that they would no longer serve non-members in their offices due to a tremendous increase in the volume of service for those individuals, compromising their ability to properly serve their paying members. AAA Northeast is one of two AAA organizations operating in the state, and their impacted offices are in Branford, Danbury, Fairfield, Hamden, Milford, Norwalk, Stamford and Waterbury.

AAA Allied, with offices in Avon, Cromwell, Enfield, Manchester, Old Saybrook, Plainville, Waterford and West Hartford is not impacted, and continues to serve non-members at their offices.

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