February 4, 2021

State Rep. Kathy Kennedy: New On-Line Services at CT DMV

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The Connecticut Department of Motor Vehicles (DMV) recently launched new services that enable residents to renew their driver’s licenses and non-driver ID cards online without having to visit an office in-person.

The DMV’s new online renewal option has already been offered to residents whose driver’s license or non-driver ID expired within the last 45 days. As part of the soft-launch of the new service during the last two months, more than 20,000 individuals have already successfully renewed online.

Eligible residents will receive an invitation by postal mail or email to complete their transaction online and make an electronic payment via credit or debit card. Upon successful completion of the online renewal, the license or non-driver ID will be received by mail within 20 days.

The department’s efforts to modernize and expand online services to allow more credential holders in the state to safely and securely apply, renew, reinstate, and pay for credentials more efficiently became more critical during the COVID-19 pandemic. During this time, it moved to an appointment-only system, which helped reduce wait times and kept residents safe.

The DMV has also launched two new services with the goal of making it easier for commercial driver’s license holders to complete DMV transactions more easily online and via mobile devices.

The Commercial Vehicle Operations (CVO) Portal serves as a “one-stop shop” for the carrier industry (trucking companies) to complete transactions.
Commercial Driver’s License (CDL) Medical Certificate Portal gives these drivers the option of electronically sending their medical certificates directly to the DMV’s Driver Services Division from their mobile device.

All of the DMV’s services can be found online by visiting ct.gov/dmv.

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