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Safe Connect: CT’s New Domestic Violence Resource Hub

Posted on November 12, 2019


The Connecticut Coalition Against Domestic Violence has launched its newest online initiative, Safe Connect, which enhances and strengthens access to safety for all victims and survivors by transforming the operation of Connecticut’s statewide domestic violence hotline.

Under Safe Connect, access to live certified domestic violence counselors – who are located right here in Connecticut – will be available via phone, text, chat and email 24 hours per day, 7 days per week, 365 days per year (similar to the traditional hotline). It is available to victims and survivors regardless of age, ability, gender identity, sexual identity, racial or ethnic identity, religion, socioeconomic status, immigration status. It is 70% bilingual in English and Spanish with several other languages also spoken and the cultural backgrounds of staff span over ten different countries and four continents.

All services are confidential, safe, free and voluntary. I encourage you to utilize this resource even as a family member or friend who suspects that a loved one is experiencing abuse and wants guidance on how to talk about it.

CCADV hopes that Safe Connect will allow Connecticut to streamline the many access points that currently exist for survivors of domestic violence seeking services into one comprehensive, statewide coordinated triage and response. Serving as Connecticut’s domestic violence information hub, Safe Connect will provide victims with extensive information, safety planning, counseling, and case management, as well as referrals to one of CCADV’s 18 member organizations and community resources, such as:

  • Basic needs
  • Employment
  • Substance use disorder
  • Transportation
  • Childcare
  • Government benefits
  • Mental healthcare
  • Education
  • Immigration

Please pass this information along to those who may benefit.